Payment Policy
Payment Policy
At Sloane Parker, all payments are processed securely by our payment provider Whop through an encrypted checkout.
Accepted Payment Methods
We accept the following cards:
Visa
Mastercard
American Express
All prices displayed on our website are in Canadian Dollars (CAD), unless stated otherwise at checkout.
Your card details are encrypted and processed by Whop. Sloane Parker does not store or have access to your full card details.
Orders will only be processed once payment has been successfully authorized and received.
Payment Authorization
When you place an order, your card will be charged or authorized during checkout.
To protect you against misuse of your card, your payment may be verified at checkout using your billing address, postal code and card security code.
If your payment cannot be verified, authorized or completed, your order may not be processed.
Sloane Parker reserves the right to cancel or refuse any order if payment cannot be verified, if fraud is suspected, or if the payment provider declines the transaction.
Your Card Statement
The charge will appear on your card statement as Whop together with our store name Sloane Parker.
If you do not recognize a charge, please contact us at support@sloaneparker.com with your order number before contacting your bank. We will check it for you right away.
Payment Security
All payment transactions are encrypted and processed securely by Whop. For your security, we do not store full card numbers or complete payment details on our own systems.
Currency
All orders are processed in Canadian Dollars (CAD).
If your bank or card provider uses another currency, additional conversion fees or foreign transaction fees may apply. These fees are charged by your bank or card provider and are not controlled by Sloane Parker.
Failed or Declined Payments
If your payment is declined, please check your card details or contact your bank.
We are unable to ship or process an order until the payment has been successfully completed.
Refunds
Approved refunds will be issued to the original card used at checkout.
Please note that it may take several business days for your bank or card provider to process and post the refund.
Refund processing times may vary depending on your card and financial institution.
Customer Service
For questions about payments, billing or refunds, please contact us at: